Amazon is the world’s biggest online marketplace. Many people prefer Amazon over other e-commerce platforms due to its competitive prices, quality, and variety of products. Either you are a seller or a buyer, at some point, you’ll have to contact Amazon customer service. Most people find difficulty in approaching amazon customer service. If you are also one of them, then don’t worry. That is why we are here.
In this article, we will share how you can quickly contact Amazon customer service.
Contact Amazon through phone call: Different phone numbers are available that you have to select concerning your country and your issue. These numbers are mentioned below.
- Toll-free number (866) 216 -1075
- Legal issues number (206) 266 – 4064
- Payment issue number (866) 216 -1075
According to your issue, to find the appropriate number, move to the amazon help center and click on “Contact Us.” Choose the category of your case and provide the details of the issue. Scroll down to “Talk to someone” and tap on “Phone.” After that, make sure to provide your country and phone number. Now, they may ask for your phone number so the Amazon representative can call you. In another case, the company can provide you a number on which you can call.
When accessing Amazon customer service, keep accurate information about your Amazon account in your mind; besides, along code will be sent to your phone number, which you have to enter at the start of the phone call.
- Contact Amazon through social media:
You can contact Amazon through their social media pages like “Amazonhelp on Twitter. You can also directly send them a message on Instagram and Facebook pages. Most of the clients get responded to on social media accounts immediately. So, if you don’t want to call them, you can directly communicate with them by using social media.
- Contact Amazon through E-mail:
Another way of approaching Amazon customer care is through e-mail. You can send them your query on firstname.lastname@example.org. However, Amazon representatives may do not respond to your e-mail instantly. It is always suggested that if you are looking for a quick response, it is better to go for a phone call or use the Amazon Twitter help through @AmazonHelp.
- Contact Amazon through live chat:
You can also request a live chat session with Amazon customer care through https://www.amazon.com/gp/help/customer/contact-us webpage. Choose your item and order on which you want to discuss. Now, from the dropdown menu, select the issue. After that, the chat button will appear; tap on this button to begin the live chat.