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How does Amazon seller central work?
Posted by Bizistech Team

How does Amazon seller central work?

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Amazon seller central:

A web interface used by third-party part sellers to list and sell their products to Amazon customers. You will list, market, and price your products yourself and utilize the seller central dashboard to manage and monitor the inventory, advertisement, reports, pricing, and other such things. 

It would help if you kept in mind that you will be responsible for listing, advertising, and all other things that come with selling on an online marketplace platform. Although you will have to perform more on this seller central compared to vendor major, it provides a variety of control around shipping, fulfillment, and prices. More than half of the sales on Amazon come from the third-party seller central account. To start with the seller central, you first need to register on Amazon. Give below are a few crucial things that you can control in seller central

  • Keep track of all of your inventory and update listing using the inventory tab.
  • Save business reports and bookmark the templates that you frequently use
  • Utilize customer metrics tool to evaluate your performance
  • Keep track of your daily sales
  • Communication with the selling partner support and open case log using the help tickets

Listing your product on seller central: 

To sell a product on Amazon, you must list your product. Either match an old listing if someone already sells the same effect as yours or create the new one. If you are using a professional seller account, then you can upload your listing in large batches. On the other side, with individual sellers, you can list one product at a time. After successful listing, it will now be available to B2B and B2C customers. If you are doing product listing properly, it will significantly and positively impact launching. 

In some cases, you need to have a global trade item number (GTIN), like ISBN, EAN, or UPC. These numbers are used by amazon to identify the item that you are selling on amazon. Below mention are some must-haves to successfully list products on seller central

  • Product title
  • SKU
  • Product images
  • Product description and bullets
  • Keywords
What is amazon seller central?
How to add product on amazon?

Product detail page: 

A product detail page will showcase the product that you are selling on Amazon. It provides all the relevant information to the client about your specific item. When multiple sellers sell the same effect, Amazon combines the data from all available offers into one single detail page. You can provide product information on a product detail page, along with other manufacturers and sellers. You can also request if you find some incorrect data. Make your listing accurate, precise, and easily understandable. 

Product detail: 

  • Title
  • Images
  • Variations
  • Featured offer (Buy box)
  • Buller points
  • Description
  • Any other offer

Choosing the right fulfillment option

Amazon seller central provides two options for sending products. The first one is FBM (Fulfillment by Merchant), in which you maintain the inventory and ship products to customers yourself. The second option is FBA (Fulfillment by Amazon), in which amazon will take responsibility for the packaging and shipping of the products. Each method has pros and cons; you need to understand which one suits your requirements.

Amazon contains more than 175 fulfillment centers, and when you are using FBA, your products will be stored in these warehouses. You will also get customer service and returns and many other advantages which help in boosting the business. To avail of this service, you need to ship your products to Amazon. Amazon will ship and package the product directly to the customer for each order that the customer will place. Amazon collects payments from the customers and made them available to you after every two weeks. Amazon customer service will handle all returns, refunds, and questions.

Perform regular evaluation

When you are selling on Amazon, keep in mind that you have to regularly be aware of many crucial things. You must check

  • Order defect rate
  • Pre-fulfillment cancel rate
  • Late shipment rate

By keeping an eye on these points, you will get to know whether you are getting the targeted sales or not.

Customer reviews

Customer feedback is another crucial factor on the seller central account. Leaving a positive review will benefit both sellers as well as buyers. Make sure you receive enough amount of positive reviews and never violate the policy.

Business growth

Now, it is the time to grow your business on Amazon and stand among your competitors. Amazon contains various tools that can help you in boosting your business.

AdvertisingAmazon advertising option provides new ways to display your product and make it visible to the buyers and shoppers. Let people know that your product exists. Ads show up right where the customer will sell them. Amazon provides three advertising options; all of these are approachable through seller central. Sponsored products, Sponsored Brands, and Amazons stores. 

  • Promotions and Coupons

Every one of us wants to save. Coupons and promotions are a great way to promote your product. There are three types of promotions. Free shipping, money off, and buy one get one free. 

  • Selling globally

Selling globally is a big big big deal for any business. It helps in generating hundreds and thousands of new customers and boosts your sales. It helps in making your product in front of the world-wide nation. When you want to take your deal to the next level, utilize Amazon’s Global selling to list and sell your products.

How to ship FBA items to amazon?
Posted by Bizistech Team

How to Ship Items to Amazon FBA

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If you are using Fulfillment by Amazon service, then Amazon will pick, ship, and pack orders for you and manage service and returns for you. But the question is how to ship your products to Amazon FBA?

In this article, we are going to provide you complete information and detailed steps about the shipment procedure. Shipping to Amazon is easy, you need to follow these below-mentioned guidelines, and you are good to go. However, it would be best to keep in mind that some product categories need additional measures to be taken. Amazon warehouses follow strict guidelines as they receive a large amount of inventory each day. All of your products must be appropriately labeled, shipped, and prepared. Let’s have a look at the steps that you need to follow for the Amazon Shipping plan.

If you are shipping in a private label product, you will first have to create a listing and afterward shipping order. Once you are completely done with your listing creation now, you are ready for the shipment plan. Go to manage inventory from your seller central account and choose the items that you want to ship. Select the Send/to replenish list available under the Actions on the Selected menu. Now, you can create a new shipment plan or add to the previous one. After that, you will have to verify the address where you want to ship your product. If your manufacturer is sending your products to amazon, then provide the manufacturer’s speech here. You will also have to give the packing type. Either it is an individual product or case type product. Unique product contains a single product of different quality and condition. At the same time, the case-packed products include identical items in the same situation. In most cases, the private label contains case-packed products. Now you will have to follow six simple steps to ship your products.  

Amazon Shipment Plan

Set the Quantity: Setting the quantity of product is the first step in shipping the product to Amazon FBA. Provide the amount of all the inventory that you have and want to send. During this step, you may receive the following notification. 

  1. Provide more information about the product
  2. The item needs to be removed from the shipping plan.
  3. Your item 
  4. is identified as slow-moving, so it needs to be removed.
  5. You have a more significant number of things than the recommended number.

Make sure to check all these notifications before proceeding further. If you are sending the same thing again on Amazon, you can copy the previous plan and make changes accordingly.

  • Prepare the products: 

You must prepare your product according to the standards of Amazon. If you choose that Amazon will prepare and label your products for you, you will have to pay the per-item fee and ship your items safely to Amazon. You may need extra packaging, so make sure to read all the instructions of Amazon. Many sellers ask their manufacturers to prepare their products. However, your manufacturer then must be aware of FBA guidelines and requirements.

Go to the pre-required tab available on the Prepare products page to get guidance. You will need any of these.

  • Polybags
how do you contact amazon customer service?
Posted by Bizistech Team

How do you contact amazon customer service

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Amazon is the world’s biggest online marketplace. Many people prefer Amazon over other e-commerce platforms due to its competitive prices, quality, and variety of products. Either you are a seller or a buyer, at some point, you’ll have to contact Amazon customer service. Most people find difficulty in approaching amazon customer service. If you are also one of them, then don’t worry. That is why we are here. 

In this article, we will share how you can quickly contact Amazon customer service.

Contact Amazon through phone call: Different phone numbers are available that you have to select concerning your country and your issue. These numbers are mentioned below.

  1. Toll-free number (866) 216 -1075
  2. Legal issues number (206) 266 – 4064
  3. Payment issue number (866) 216 -1075

According to your issue, to find the appropriate number, move to the amazon help center and click on “Contact Us.” Choose the category of your case and provide the details of the issue. Scroll down to “Talk to someone” and tap on “Phone.” After that, make sure to provide your country and phone number. Now, they may ask for your phone number so the Amazon representative can call you. In another case, the company can provide you a number on which you can call.

When accessing Amazon customer service, keep accurate information about your Amazon account in your mind; besides, along code will be sent to your phone number, which you have to enter at the start of the phone call.

  • Contact Amazon through social media:

You can contact Amazon through their social media pages like “Amazonhelp on Twitter. You can also directly send them a message on Instagram and Facebook pages. Most of the clients get responded to on social media accounts immediately. So, if you don’t want to call them, you can directly communicate with them by using social media. 

  • Contact Amazon through E-mail:

Another way of approaching Amazon customer care is through e-mail. You can send them your query on ecr-replies@amazon.com. However, Amazon representatives may do not respond to your e-mail instantly. It is always suggested that if you are looking for a quick response, it is better to go for a phone call or use the Amazon Twitter help through @AmazonHelp.

  • Contact Amazon through live chat:

You can also request a live chat session with Amazon customer care through  https://www.amazon.com/gp/help/customer/contact-us webpage. Choose your item and order on which you want to discuss. Now, from the dropdown menu, select the issue. After that, the chat button will appear; tap on this button to begin the live chat.