Since 2016, Bizistech has consistently served in e-commerce as a private label in the Amazon business. Solving problems and innovating tools over the past 5 years, Bizistech has grown, serving more customers worldwide and broadening the services within e-commerce. We felt that it’s time to refresh the brand, reflecting who we are today, our relationships with our customers, clients, and partners, and where we are heading as we move in the future.
Reintroducing Bizistech
The new badge is composed of simple yet stylish logotypes that represent a new visual identity. It’s the start of a new beginning. For our clients, the e-commerce opportunities have greatly increased than ever before with new techniques that today, our ability to provide you with more is largely increased. The distinctive feature of the logo is that it clearly represents the letter B.
This new logo gives a more familiar look across our website, marketing materials, communities, and software.
Most importantly, our lines of communication are more open now than ever before.
The logo we created in 2016 is probably not going to speak to customers in 2021.
What does the new symbol and colors mean?
A completely new style and concept were created for the brand in order to emphasize its professionalism, progressiveness, and loyalty which makes this logo more vibrant and vivid.
Representation of Colors:
The color palette of the logo blue, orange, and tortoise symbolizes trust, creativity, and clarity of thought respectively, which means Bizistech provides creative and trustful ideas that ensure your business grows exponentially with the best solution you need on time.
Representation of Symbols:
The three orange lines in the logo symbolize the growth; whereas the diamonds symbol represents a message or commitment made by the company or organization offering something high. The diamond symbol used in a logo stands behind the promise.
Has our business expanded or changed?
Yes, we change our strategies from time to time according to new policies, plus we expanded our business from Amazon to other services that include digital marketing, Product Sourcing, Web development, Graphic designing, Content writing, Amazon, eBay, and Shopify store management.
Have our brand’s values or mission changed?
Yes, the reason is that the company now offers many new services and facilities present and appeals to an entirely new set of consumers, and attracts different vendors and investors. So, it is advisable to have a new logo that truly represents the new market strategies of our company.
Amazon has become the top e-commerce platform with 300+ million people worldwide that 57% of people now use Amazon as the most trusted platform for online shopping, which makes it the world’s largest trading platform. With this increasing traffic, the chance of getting claims is also higher If you are selling on Amazon, you have to treat it like other businesses protect it with proper insurance from liability claims.
What is Product Liability insurance?
Liability insurance, also called third-party insurance, is a set of systems that protects against claims resulting from injuries and damage to people or property. Liability insurance covers any legal costs and payouts for which the insured party would be found liable, but it will only pay to the third party or insured party, not the policyholders.
Why do you need Product Liability insurance to sell on amazon?
In any business, there is always a risk that your business may face unexpected problems. When most of the sellers started their amazon business, they didn’t know how to protect their business from unforeseen circumstances; therefore, many people claim amazon for sending faulty products. Without proper insurance, the claims would be costly.
The Product Liability insurance protects you and your business from these obligations because there is a possibility that you could have a defective or damaged product. The insurance will cover any financial loss if the insured party is found legally liable.
For example: if the buyer buys the set of solar eclipse glasses and claims that the glasses did not protect their eyes from the solar eclipse and thus ruined their vision.
As a seller of the product, you would think how possible the glasses could harm the people, so with amazon liability insurance, you could protect your business from these risks of liability and ligation.
LLC for more Protection:
A limited liability company (LCC) is a business structure that protects its owners or investors from personal liability claims. Anyone can be a member, including individuals, corporations, foreigners, and even other LLCs.
So, if your business is set up as a partnership and not an LLC, then if someone sues your company, they can sue your assets as well. Make sure to set up your amazon business as LLC for additional protection.
Will Amazon cover any claims?
Yes, the amazon new insurance policy that will cover claims under $1000 till now amazon has resolved 80% of the claims under $1000. In case of any legal liability, amazon will check and resolve the issue without affecting your order defect rate and will keep you informed at every step.
Is amazon offers insurance to all of its retailers?
No, Amazon does not provide insurance to all of its retailers because they are some bogus sellers in the market. Amazon has some criteria for sellers to obtain product liability insurance once they fulfill all the requirements.
Under section 9 of the Amazon Service Business Solution Agreement, the seller should have a gross sale of $10,000 within 30 days or more to carry insurance. The insurance will cover all your products you list for sale on Amazon for $1,000 or less with no penalty to sellers.
Where to get Liability insurance, and how does it cost?
Getting liability insurance is as simple as you contacting a local insurance company. Today there are hundreds of websites and insurance companies are available. You can easily give them a call or visit their websites and ask them about commercial general liability insurance/ general liability insurance or product liability insurance.
Amazon Insurance Accelerator: Amazon has launched an amazon insurance accelerator for sellers to easily find the most suitable and affordable liability insurance for their businesses.
Many corporations and startup company’s partnerships with accelerators to get easy access by such a huge population. It can give you quotes from multiple insurance companies, so it can be used to find the best prices with maximum coverage. You need to provide vital information about your business.
Insurance companies specifically for Amazon sellers:
Some best insurance companies that work specifically with amazon that gives you the maximum insurance coverage are
Well Insurance.
Next insurance.
Bunker Insurance.
Marsh.
Insureon Insurance.
You need to fill the application form that requires your details such as your business name, its operations, plus history, annual revenue, business partners, history of insurance, and any prior claims. You will be asked if you or any business partners have been convicted of a felony.
Certificate of Insurance (COI):
The certificate of insurance or COI is issued by an insurance company that verifies the person’s insurance.
Certificates of insurance contain separate sections for different types of liability coverage. After getting insurance you need to upload an insurance certificate on seller central
Conclusion:
As you can see, getting insurance for your Amazon business isn’t as difficult as you might think plus, it will protect you and your business from obligations.
In other words, have peace of mind so you can focus on growing your business!
“It is better to have it and not need it than to need it and not have it.”
If you have any other questions regarding Amazon product liability insurance, please leave a comment below!
Shopping online takes a little more time and consideration as you cannot physically touch, hold, or check the product. When you are just watching things on the screen, it becomes comparatively harder to select and trust the one best. Suppose you went to the market to buy a gaming chair; you can nearly clear every doubt you have in your mind. However, this is not the case with online shopping.
Among other crucial points, correct product dimensions are highly significant while describing how a product looks. Exact product dimensions ultimately benefit your Amazon product listings and turn a visitor into a regular buyer. Every seller should always display the precise product dimensions as item size is highly substantial for a buyer. Furthermore, it will make you stand above the competitors who usually do not provide correct dimensions.
Product dimensions play a major in amazon listing. So, the question that arises now is that how should we write the correct dimensions?
How to write product dimensions:
Product dimensions are attributes that help buyers understand the product size accurately and identify the product variants. In some products like mattresses, and cushions dimensions play a notable role.
The standard format for writing product dimensions is length x width x height as this formula is according to amazon requirements, so every seller must follow it. However, it is not mandatory to follow the exact sequence unless you mention which dimension belongs to which part of the product.
It helps buyers get an idea about the specific shape and size of the product so that customers will not have to put extra effort in understanding the dimensions. Every one of us likes to go with the uncomplicated and easy things. You can provide more ease to users to use by adding identifiers while listing dimensions. For example, 10.9L x 14W x 75H, or you can also write as 10.9x14x75 (LxWxH).
Customers may not find the dimensions of Amazon FBA packaging important; however, the product’s dimensions within it are a crucial factor. We recommend our users write the dimensions of the product and packaging both separately. While providing information about your product on seller central, there is a section called “Product dimensions” where you need to provide this information.
The total dimensions of the product are used to charge the shelf-space by the customer. Products are usually grouped based on categories by amazon. Then according to these categories’ sellers need to pay the charges. Like we can say the small standard size products on Amazon almost measures up to 0.75″ on the shortest side, 15″ on the longest side, and 12″ on the medium size. The size increase in an organized step until the product fall into Amazon’s oversize dimensions category having the length over 108″.
Amazon makes use of the exact requirements to charge the monthly storage fee and shipping fee. If you keep a small product at the Amazon warehouse, you’ll be charged $2.41 per unit every month. On the other side, for extra-large products, you’ll have to pay $137.32 per unit every month.
What do Amazon Product dimensions include?
On the product page, you will find the product dimensions listed in technical details. Most people confuse these product dimensions with the packaging dimensions. However, on the product page always product dimensions are mentioned because the user will be interested in the actual size of your product rather than the size of the whole packaging.
As we have already mentioned, if you want, then you can write package dimensions separately under the section “Package dimensions.” However, that is not important.
When creating an FBA listing or writing A+ content,dimensions help customers find the product they want when browsing the Amazon store. Amazon estimates the overall size of the product to charge the fee. However, the packaging field will not become visible to the buyer as it is not of high importance.
How to check the dimensions of the product:
You can use various tools to check the average size of the product your competitors are using. It is considered a good approach to follow when you cannot touch the product yourself or when you are doing dropshipping. If the dimensions are available on the products page, you will have to utilize these below-mentioned tools below to get it.
CamelCamelCamel: is a fantastic tool that provides the history of the product price and the average size of the product you want.
Keppa: Like CamelCamelCamel, it also provides price and size charts and other valuable information of any product that you want.
On the other side, some paid tools are also available that provide more critical information about the products and the size and price. It includes product analysis, keywords, sales data, and much more. Some of these tools are Viral Launch, Helium 10, Jungle Scout, AMZ Scout.
Helium 10: It is the all-in-one Amazon FBA tool for SEO, refunds, inventory management, product research, and fraud protection.
Jungle scout: Like Helium 10, it is also aiding in finding, launching, and selling products on Amazon. It contains an up-to-date feature that will help you in making effective decisions for your Amazon business.
Viral Launch: It is a complete package of Amazon seller solutions. Product research, competitive analysis, see what the demand and competition of the product is.
AMZ scout: It is a product research tool. You can research by setting the parameters to get the most constructive product ideas.
How to fill the Amazon Product dimensions:
You will have to provide the product size when you are uploading the product listing on Amazon. When you click on the “Add product” tab, a new form will open where you’ll be asked to provide complete product details that can be useful for buyers.
Here two separate fields are available to mention the item and package dimensions. These two fields overall calculate the FBA fee.
If you do not provide the exact dimensions of the product package, your buyer may get disappointed when they receive it and ultimately offer a bad review on your page. Most customers first try to find the dimensions of the products in the bullet points, so we should try to mention sizes here as well. However, if we have mentioned dimensions here, the customer will move to the technical details page.
Product dimensions VS Package dimension:
The package dimensions indicate the size of the box, parcel, or pouch your item will be shipped in. The three measurements, including length x width x height, shows the shipping company the size of the package so they can charge accordingly.
Item size, on the other hand, is the exact size of the product itself. Item dimensions or product dimensions are both alternatively used. When you list your items on Amazon, dimensions will be displayed in the technical details section.
FAQs
Why are product dimensions crucial?
Along with specific other factors, product dimensions are critical points that every seller should take seriously. From Amazon’s perspective, dimensions and weight determine the overall FBA fees, including fulfillment fees, storage fees, return fees, and others. On the other side, from the buyer’s perspective, if you have not mentioned the correct dimensions on your page, then after receiving the product, your customer will be disappointed and not going to trust you again.
What do product dimensions mean on Amazon?
Product or item dimensions mean the size of the product without packaging. If you are writing the dimension, including the box, then these will be called packaging dimensions. You can report both of these separately on amazon, but only item dimensions will be visible on the product page.
How are package dimensions measured on Amazon?
First, calculate the length, height, and width of the package unit. After that, estimate the circumference by adding the shortest and median sides and multiply it by 2. Add up the longest side and also the perimeter.
Which side are width and length?
Length describes how long your product is, while the width shows how wide your object is. Regarding geometry, size pertains to the rectangle’s longest side, while the width shows the shorter side.
Conclusion:
After reading this whole article, you will now know how important it is always to mention product dimensions correctly. Although it may seem a small thing, it plays a highly significant role for your buyer. If you don’t want to disappoint your customers and want them to stay with you longer, then precise product dimensions are necessary. Meet the customer requirements by providing the correct dimensions of every product.
Although the format for writing the product dimensions of Amazon is (L X W XH), however, there is no restriction to write length at the first and so on. You can write the dimension and an indication to make clear, like in the example given above.
Item dimensions will not be visible on the page; however, you will have to provide them while filling in your product information. Amazon will utilize this size to calculate the fee or charges.
Providing the wrong information about your product can disappoint your customer, leading to negative reviews. We highly recommend our users to give dimensions both in bullets and in technical product details as well.
Have you ever wonder if there is any significant difference between First Class Mail and Priority Mail? If yes, you have landed on the right page because today, we’ll discuss the difference between First-Class Mail and Priority Mail. Every Amazon seller and e-commerce businesses need to understand the USPS guidelines for choosing the right USPS. Many e-commerce stores are running worldwide, but not all are successful because what is the point of getting the same product one week later when you can get it the next day. So, what’s makes e-commerce effective depends on its shipping time. This article will give in-depth detail about choosing the right USPS: First class vs. Priority.
USPS stands for United States Postal Service® (USPS®). It is a very-known and reasonable shipping service that ships to up to 180 countries. USPS provides both domestic and international shipping services. Amazon packages are randomly shipped via Amazon, UPS, USPS, or FedEx’s but USPS is the choice of many e-commerce businesses. Because its more efficient, affordable compare to others like UPS or FedEx. If you are an e-commerce merchant (The one who sells goods and services over the internet) you will be well aware of First Class mail and priority mail. But USPS delivery depends on two factors transit time and cost. One major advantage of USPS over other shipping methods is that it’s simple to use just print labels and drop them at your nearest USPS post office or mailboxes. They also provide you flat-shipping rates in which you can choose your own packaging material according to your budget. See how to ship items?
Service Options:
The following are the service options USPS provides:
1. First Class Package 2. Priority mail international service.
But the question is which shipping option is best for your business’s first-class Vs priority mail? So, read the article further to know. Click on the link for more detailsclick here.
What is USPS First Class Mail?
First-class mail is the most common and easy way used in Amazon to ship letters, envelopes, postcards, invoices, large/small packages, and lightweight materials between 1-3 business days. It’s the top-shipping method compare to second-class, third-class, and fourth-class shipping methods.
First-class stamps cost $0.58 (the current 1 oz price) and will never expire, even if the First Class™ postage rate goes up.
USPS is best for shipping shirts and t-shirts because they are lightweight and durable. They use ploy mailers for shirts. USPS doesn’t charge extra costs for ploy mailers for small shipments.
What is USPS Priority mail?
USPS priority mail is the top mail service of USPS as its name suggests it delivers priority mails. Its best for sending international packages and is the top service used by Amazon right now. It delivers quicker than First Class mail because the Van passes from each address daily. It provides a money-back guarantee with a free pick-up. Priority mail ships deliver heavy products. Priority mail is closer to UPS and FedEx but it’s still the prices are compared to those. The parcels that fit in the mailbox are economical however for bigger parcels the cost depends on weight and size.
The products like shoes, toys, makeup, watches, jewelry products that weigh more than 3.5 ounces are ship through priority mail
Differences Between First Class and Priority mail
The difference between the First Class and Priority mail depends on six factors 1. Pricing. 2. Delivery time. 3. Packing weight and dimensions.
1. Pricing: There is no fixed pricing difference between First Class and Priority Mail. However, the shipping charges depend on weight, size, destination. Priority mail often has some fixed rates for specified envelopes.
Supplies
Commercial Base price
Post Office Price
Flat rate envelope
7.40$
7.95$
Gift card flat rate envelope
7.40$
7.95$
Window flat rate envelope
7.40$
7.95$
Small flat rate envelope
7.40$
7.95$
Padded flat rate envelope
8.00$
8.55$
Legal flat rate envelope
7.70$
8.25$
Small flat rate box
7.70$
8.45$
Medium flat rate box-1(top-loading)
13.75$
15.50$
Medium flat rate box-2(side-loading)
13.75$
15.50$
Large flat rate box
19.30$
21.90$
Apo/FPO/DPO/ flat box rate
17.80$
20.40$
Large Flat rate board game box
19.30$
21.90$
Prepaid forever priority mail flat rate packaging
7.95$
7.95$
You can see the difference by this example parcels shipped using First Class vs priority mail to the same place has a 3$ difference.
2. Delivery Time:
Shipping time or delivery time is the main backbone of e-commerce whether you are working on Amazon, eBay, or Shopify. Gaining customer’s trust is the main thing in an e-commerce business that’s why not all e-commerce businesses are not successful even some are selling the same product.
The best tip to grow your business is never made a false commitment about delivery you will not only disappoint the customer but also, he will never order anything from you. In Amazon, there is a high chance that customer claims you. Learn more about how to expand your e-commerce business?
The delivery times highly depend on the destination but priority mail is faster than First Class mail and therefore costly. However, priority mail is best for international shipments. First Class usually takes 1-3 business days vs priority mail takes 1-2 business days. Priority mail also provides overnight delivery and if you receive it you are eligible for a full refund.
There are different zones that show the domestic shipping time.
USPS service
Zone 1
Zone 3
Zone 5
Zone 8
First Class mail
2 days
3 days
3 days
3-5 days
Priority mail
1-2 days
2 days
2 days
3 days
First Class mail and priority mail international shipping time.
Service
Estimate time
First Class mail
No guaranteed time frame
Priority Mail
6-10 days
3. Packing weight and dimensions: There is a huge difference between First Class and priority class weights and dimensions for sending parcels. First Class mail is used to send light mails like letters, envelopes, shirts, postcards, padded envelopes parcels that are under or equal to one pound. The maximum weight for First Class USPS mail is 15. 99oz°or 4lbs. Whereas the products over 1 pound fall under priority mails. The maximum weight of priority mail is 70lbs. The parcels that fit mailboxes are less expensive in shipping as compare to bigger parcels. The parcels that exceed these measurements are restricted. However, standalone batteries or Lithium batteries packed with the shipment are prohibited only Lithium Batteries which are included in the product are allowed.
The minimum dimensions of First-Class mail are 3½ inches by 5 inches, maximum size is 4¼ inches by 6 inches. The thickness is 0.007 inches to 0.016 inches. The maximum size of priority mail parcels will be 108 inches combined in length and girth.
5. Weekend Deliveries:
There are very few services that provide delivery on weekends. Doing e-commerce business is not so easy as people think and delivering the products in time especially after this pandemic is not safe. USPS is one of the services that do provide delivery on weekends or national holidays.
USPS first-mail does provide delivery on Saturday but is the non-guaranteed economy. Whereas USPS delivers all priority mail on Saturday at no extra cost and on Sunday take some additional fee and to prevent late dispatch rate in Amazon. As pressure and competition of providing the best shipping service to your customer are high in e-commerce.
6. Signature Services:
The USPS offers a service called signature confirmation that gives shippers extra peace of mind that requires a signature from the recipient to be present to sign for the item so that the buyers know the customer receive the parcel. It’s proof that the customer receives the parcel important for documentation and in case of any claim received from Amazon.
The First-Class mail does not come with a signature service it includes a package only whereas for the priority mail shippers can purchase the signature confirmation that benefits the buyers.
6. Insurance Coverage:
While sending or receiving parcels there are high chances that the product might get lost in the process to ensure that you choose a service that does provide you insurance coverage if that happens.
The biggest advantage of priority mail VS First Class mail is that priority mail provides insurance coverage that compensates for your lost or damaged product over 100$ for your domestic coverage and 200$ for international coverage. Whereas First Class mail does not provide any insurance coverage,
Advantages and Disadvantages of First-Class Mail:
Advantages:
Delivers between 1-3 business days.
Cost-effective.
Includes return and forwarding services.
Consistent delivery timing from the USPS.
Provide Tracking info.
Best choice for sending letters and postcards in affordable price.
Presorting can be done to get significant postage discounts.
Reach people with outdated address.
Best choice during the holidays.
Provide certified mail facility.
Disadvantages:
Cannot mail parcels more than 15.99 ounces.
Extremely restrictive.
Cannot use this option with any US territories or non-contiguous states.
Does not provide insurance coverage,
No signature services are included.
First Class mail does not provide delivery on Sunday.
Cost of parcel rises with every ounce.
Cost more than the other mailing options.
International delivery is non-guaranteed.
Does not provide end-to-end delivery.
Advantages and Disadvantages of Priority mail:
Advantages:
Delivers between 1-2 business days.
Provides insurance coverage.
Free pick-up.
Provide tracking info.
Guarantees over-night delivery.
Best choice for sending large parcels weights more than 13 lbs.
Provide signature service.
Shipping boxes and envelopes are free.
Fastest delivery over other mailing services.
Includes return and forwarding services.
Delivers internationally is guaranteed.
Provide weekend delivers.
Reliable with non-contiguous states.
Provide certified mail facility.
Includes special handling.
Disadvantages:
Costly.
They keep changing the price.
Lithium batteries packed with the shipment are prohibited.
Which one is right for you First-class Vs Priority mail?
Choosing the right USPS First-class Vs Priority mail which one is right or suitable for your parcel has hopefully easy now because you are well-informed about all the pros and cons now.
So, before choosing any mail ask yourself some questions,
Is your item valuable? If so, how much it is?
Is your item heavy? If so, how much is it?
Do you want signature confirmation from customer?
Do you want insurance coverage in case of lost or damage?
Do you want ultra-speedy delivery?
What the dimensions of your item?
What’s your budget?
Common FAQS about First Class and Priority mail?
Q1: What is considered first-class priority mail?
Ans: The maximum weight for large envelopes is 15.99 ounces exceeding from this will fall in priority mail.
Q2. What is the difference between First Class and Priority mail?
Ans: The difference is in weight, speed, dimensions, insurance coverage, and other services.
Q3. How long does it take for first-class mail?
Ans. The delivery time depends on the destination but the United States postal service (USPS) reports as of January b2018 it usually takes 1-3 business days.
Q4. Does first-class mail deliver faster?
Ans. First Class mail has higher priority over marketing mail, retail ground, or media mail.
Q5. Can First Class take longer than 5-days?
Ans. According to the USPS, the delivery time can be exceeded from 1-3 to 1-5 business days but it depends on your destination.
Q6. Is priority mail being safer than First Class?
Ans. Yes, because priority mail provides insurance coverage over First Class mail in case of loss or damage.
Q7: Is First Class mail provide delivery on Sunday?
Ans. No, first-class USPS provide delivery on Saturday only.
Is There any better Solution?
There is always a solution to every problem. Many people want to select the shipping service that would say all-in 1 means that provides all the best services like affordable, fast delivery service globally, signature services, provide tracking info, insurance coverage, weekend deliveries. But finding all these in one is difficult. We provide complete training on Amazon with tips that will not only grow your business in less time and budget. We have a bunch of teams that will help you from selling to marketing with valuable profits. For more info visit here.
Conclusion:
USPS is the best and affordable shipping option for your e-commerce business. That provides easy flat-structure rates with flexible shipping options compare to other shipping options like UPS and FedEx. So, Choosing the right USPS: First Class vs priority mail is very important. Now you will be very well aware of which USPS service you should choose First Class or and priority mail. Both provide tracking info till your parcel delivers, deliver globally, provide certified mail, provide special handling. You can also change shipping services from Amazon. According to your requirement. If you are finding low-budget shipping for light-weight parcels First Class is best for you and if want faster delivery and you have a good budget definitely go for priority mail service. Priority mail is best for international deliveries. But in the end, the choice will be yours and it will depend on your product’s weight, dimensions, and destination.
To which extent do you want to take your business.
E-commerce refers to purchasing and selling goods and services over the internet, using funds and data to complete transactions. Another name for it is electronic commerce or internet commerce.
E-Commerce Marketplace Management
E-commerce marketplaces like Amazon and eBay– to name a few – have made online shopping and selling more accessible and more efficient than ever. Owing to their utility and strict compliance with frequently regulated guidelines, they have earned the trust of buyers and sellers alike on a global front. Naturally, competition is stiff, and often you’re competing with others at the margin of just a couple of sales. With this, unfortunately, the chances of succeeding in E-commerce marketplaces don’t grow with opportunities which can make trying to stay ahead of the market genre you’re competing with and, on top of your game, a lot of work.
Supervising marketplace management services, optimizing product listings, Amazon/eBay/other platform-based pricing. If left unchecked, they balloon into issues that can fatally harm a business by stemming into losses that could’ve otherwise been easily avoidable.
Inability to verify product details
Take an Amazon product listing that displays wrong information about a product’s color for argument’s sake. It could very well be an entirely honest mistake, a mistyping error, simply due to a distracting move, or mere human error. However, to the customer, it’s obvious and out there, and they’ll more often than not translate it to ‘said wrong information’ at face value. They will predict being served with what they see. You then end up with a disgruntled customer who feels cheated, leading to a bad review and a spiral of negative consequences like them not becoming a regular at your e-store. Once lost, the trust and brand relationship with the customer is compromised; there’s not a lot left for you to work on. Hence, it’s a definitive rule of thumb to verify your product listings on all channels your store features.
Product listing challenges are avoidable, and just so you get the gist of things, here are the most common blunders being made; duplicate listings, the wrong category selected, typography errors in the title, description, highlighted phrases, or price of the product.
Risk management
In an ideal world, as a seller, you should technically be concerned about ensuring that your customers are delivered what they paid for and shielding yourself from fraud. However, other things need your attention, like transaction risks, spam buyer accounts, promo-and-offer abuse, along data breaches. There are too many vertical risks involved for assessment, which is why most leading E-commerce companies choose to rid themselves of extra burden and responsibility by hiring marketplace management services for this purpose.
Take into consideration chargeback issues. Many problems can arise between placing the order and delivering it to the buyer’s doorstep, leading to a valid refund request. These problems could be purchases being made with a stolen card, or the product may differ from the description slightly or even entirely, for that matter, from the original order.
Take clerical errors into consideration too. Whatever the reason be, you will need to pay the transaction amount plus a chargeback fee to the marketplace – not an ideal situation to land yourself. Strive to have the necessary precautions under your wing to protect your online store from unnecessary risks.
Product reviews play a crucial role when we are talking about the Amazon business as they help in generating more sales and boosting rank. So, there is always a need to have a process that can encourage your customers to leave a review after every purchase. It is quite possible that you have a slow-moving product. In this situation, the amazon vine program has got you covered.
Amazon Vine is basically a customer review program in which Amazon reviewers or Vine Voices are selected based on their review rank. This rank is usually assigned on the basis of benefit, quality, and quantity of their reviews to other Amazon customers.
Amazon has launched this program in order to provide unbiased and honest reviews to customers. Customers receive free products in exchange of reviews.
Vine Voices are not paid to provide reviews instead they will just collect a free product. All of the vine products are submitted by vendors to Amazon which are then distributed by Amazon to the selected customers. Vendors will have no control over what voices will review their products. Either it can be negative or positive.
How it works:
Once you enrolled in this program, one of the vine voices can request to review your product. In exchange of your product, you will get a review.
Well, one thing that you should keep in your mind is that there is no guarantee that you will receive a positive review. It depends on your product and the reputation of the product in the customer’s mind.
How to enroll in Amazon Vine program:
Currently, it is accessible by third-party sellers as well and costs no fee. All you have to bear is the cost of the product provided for review. Given below are some requirements that you must fulfill in order to register for this program.
You must be a brand registered seller on Amazon.
You must provide each product for free for which you want review.
Must contain less than 30 reviews on your listing.
Your product should not fall under the “adult” products.
The product must be FBA in new condition.
It must be launched when you are about to enroll for the vine program.
Must contain available inventory.
Must add image and description to your listings.
Enrollment Steps:
From your seller central account go to Vine under advertising tab.
You will see “enroll in amazon vine” button.
Then you will be asked to provide your ASIN, after that tap on enrollment.
After that you need to send your product to amazon which will be forwarded to customers. Currently, Amazon allow users to register up to 5 ASINs at a time. It hardly takes 4 to 8 weeks to receive a review from voices. This is because they need some time to evaluate your product.
Pros and Cons of Vine Program:
Pros:
You can receive almost 30 reviews.
As vine voice are selected by Amazon so they surely provide through, detailed, and oriented reviews.
Voice notifies about every aspect of the product.
It is totally free; no enrollment charges.
Having positive reviews; if received, about your products you will surely have more sales and revenue.
Cons:
There is no guarantee that you will receive positive reviews every time.
You can only enroll to this program if your brand is registered.
At a time, only 5 products can be enrolled in this program.
A web interface used by third-party part sellers to list and sell their products to Amazon customers. You will list, market, and price your products yourself and utilize the seller central dashboard to manage and monitor the inventory, advertisement, reports, pricing, and other such things.
It would help if you kept in mind that you will be responsible for listing, advertising, and all other things that come with selling on an online marketplace platform. Although you will have to perform more on this seller central compared to vendor major, it provides a variety of control around shipping, fulfillment, and prices. More than half of the sales on Amazon come from the third-party seller central account. To start with the seller central, you first need to register on Amazon. Give below are a few crucial things that you can control in seller central
Keep track of all of your inventory and update listing using the inventory tab.
Save business reports and bookmark the templates that you frequently use
Utilize customer metrics tool to evaluate your performance
Keep track of your daily sales
Communication with the selling partner support and open case log using the help tickets
Listing your product on seller central:
To sell a product on Amazon, you must list your product. Either match an old listing if someone already sells the same effect as yours or create the new one. If you are using a professional seller account, then you can upload your listing in large batches. On the other side, with individual sellers, you can list one product at a time. After successful listing, it will now be available to B2B and B2C customers. If you are doing product listing properly, it will significantly and positively impact launching.
In some cases, you need to have a global trade item number (GTIN), like ISBN, EAN, or UPC. These numbers are used by amazon to identify the item that you are selling on amazon. Below mention are some must-haves to successfully list products on seller central
Product title
SKU
Product images
Product description and bullets
Keywords
How to add product on amazon?
Product detail page:
A product detail page will showcase the product that you are selling on Amazon. It provides all the relevant information to the client about your specific item. When multiple sellers sell the same effect, Amazon combines the data from all available offers into one single detail page. You can provide product information on a product detail page, along with other manufacturers and sellers. You can also request if you find some incorrect data. Make your listing accurate, precise, and easily understandable.
Product detail:
Title
Images
Variations
Featured offer (Buy box)
Buller points
Description
Any other offer
Choosing the right fulfillment option
Amazon seller central provides two options for sending products. The first one is FBM (Fulfillment by Merchant), in which you maintain the inventory and ship products to customers yourself. The second option is FBA (Fulfillment by Amazon), in which amazon will take responsibility for the packaging and shipping of the products. Each method has pros and cons; you need to understand which one suits your requirements.
Amazon contains more than 175 fulfillment centers, and when you are using FBA, your products will be stored in these warehouses. You will also get customer service and returns and many other advantages which help in boosting the business. To avail of this service, you need to ship your products to Amazon. Amazon will ship and package the product directly to the customer for each order that the customer will place. Amazon collects payments from the customers and made them available to you after every two weeks. Amazon customer service will handle all returns, refunds, and questions.
Perform regular evaluation
When you are selling on Amazon, keep in mind that you have to regularly be aware of many crucial things. You must check
Order defect rate
Pre-fulfillment cancel rate
Late shipment rate
By keeping an eye on these points, you will get to know whether you are getting the targeted sales or not.
Customer reviews
Customer feedback is another crucial factor on the seller central account. Leaving a positive review will benefit both sellers as well as buyers. Make sure you receive enough amount of positive reviews and never violate the policy.
Business growth
Now, it is the time to grow your business on Amazon and stand among your competitors. Amazon contains various tools that can help you in boosting your business.
AdvertisingAmazon advertising option provides new ways to display your product and make it visible to the buyers and shoppers. Let people know that your product exists. Ads show up right where the customer will sell them. Amazon provides three advertising options; all of these are approachable through seller central. Sponsored products, Sponsored Brands, and Amazons stores.
Promotions and Coupons
Every one of us wants to save. Coupons and promotions are a great way to promote your product. There are three types of promotions. Free shipping, money off, and buy one get one free.
Selling globally
Selling globally is a big big big deal for any business. It helps in generating hundreds and thousands of new customers and boosts your sales. It helps in making your product in front of the world-wide nation. When you want to take your deal to the next level, utilize Amazon’s Global selling to list and sell your products.
If you are using Fulfillment by Amazon service, then Amazon will pick, ship, and pack orders for you and manage service and returns for you. But the question is how to ship your products to Amazon FBA?
In this article, we are going to provide you complete information and detailed steps about the shipment procedure. Shipping to Amazon is easy, you need to follow these below-mentioned guidelines, and you are good to go. However, it would be best to keep in mind that some product categories need additional measures to be taken. Amazon warehouses follow strict guidelines as they receive a large amount of inventory each day. All of your products must be appropriately labeled, shipped, and prepared. Let’s have a look at the steps that you need to follow for the Amazon Shipping plan.
If you are shipping in a private label product, you will first have to create a listing and afterward shipping order. Once you are completely done with your listing creation now, you are ready for the shipment plan. Go to manage inventory from your seller central account and choose the items that you want to ship. Select the Send/to replenish list available under the Actions on the Selected menu. Now, you can create a new shipment plan or add to the previous one. After that, you will have to verify the address where you want to ship your product. If your manufacturer is sending your products to amazon, then provide the manufacturer’s speech here. You will also have to give the packing type. Either it is an individual product or case type product. Unique product contains a single product of different quality and condition. At the same time, the case-packed products include identical items in the same situation. In most cases, the private label contains case-packed products. Now you will have to follow six simple steps to ship your products.
Amazon Shipment Plan
Set the Quantity: Setting the quantity of product is the first step in shipping the product to Amazon FBA. Provide the amount of all the inventory that you have and want to send. During this step, you may receive the following notification.
Provide more information about the product
The item needs to be removed from the shipping plan.
Your item
is identified as slow-moving, so it needs to be removed.
You have a more significant number of things than the recommended number.
Make sure to check all these notifications before proceeding further. If you are sending the same thing again on Amazon, you can copy the previous plan and make changes accordingly.
Prepare the products:
You must prepare your product according to the standards of Amazon. If you choose that Amazon will prepare and label your products for you, you will have to pay the per-item fee and ship your items safely to Amazon. You may need extra packaging, so make sure to read all the instructions of Amazon. Many sellers ask their manufacturers to prepare their products. However, your manufacturer then must be aware of FBA guidelines and requirements.
Go to the pre-required tab available on the Prepare products page to get guidance. You will need any of these.
Amazon is the world’s biggest online marketplace. Many people prefer Amazon over other e-commerce platforms due to its competitive prices, quality, and variety of products. Either you are a seller or a buyer, at some point, you’ll have to contact Amazon customer service. Most people find difficulty in approaching amazon customer service. If you are also one of them, then don’t worry. That is why we are here.
In this article, we will share how you can quickly contact Amazon customer service.
Contact Amazon through phone call: Different phone numbers are available that you have to select concerning your country and your issue. These numbers are mentioned below.
Toll-free number (866) 216 -1075
Legal issues number (206) 266 – 4064
Payment issue number (866) 216 -1075
According to your issue, to find the appropriate number, move to the amazon help center and click on “Contact Us.” Choose the category of your case and provide the details of the issue. Scroll down to “Talk to someone” and tap on “Phone.” After that, make sure to provide your country and phone number. Now, they may ask for your phone number so the Amazon representative can call you. In another case, the company can provide you a number on which you can call.
When accessing Amazon customer service, keep accurate information about your Amazon account in your mind; besides, along code will be sent to your phone number, which you have to enter at the start of the phone call.
Contact Amazon through social media:
You can contact Amazon through their social media pages like “Amazonhelp on Twitter. You can also directly send them a message on Instagram and Facebook pages. Most of the clients get responded to on social media accounts immediately. So, if you don’t want to call them, you can directly communicate with them by using social media.
Contact Amazon through E-mail:
Another way of approaching Amazon customer care is through e-mail. You can send them your query on ecr-replies@amazon.com. However, Amazon representatives may do not respond to your e-mail instantly. It is always suggested that if you are looking for a quick response, it is better to go for a phone call or use the Amazon Twitter help through @AmazonHelp.
Contact Amazon through live chat:
You can also request a live chat session with Amazon customer care through https://www.amazon.com/gp/help/customer/contact-us webpage. Choose your item and order on which you want to discuss. Now, from the dropdown menu, select the issue. After that, the chat button will appear; tap on this button to begin the live chat.
Some buyers on Amazon simply buy from the first seller that they come across while searching without checking the feedback and review. On the other hand, most of the regular buyers give considerable importance to the feedbacks. These types of buyers pleasantly provide comments and feedback too.
Need of feedback rating:
To gain the trust of customers, high amazon feedback is a must-have thing. The feedback is an indication to customers that you are selling high-quality and top-notch products on Amazon.
Luckily, Amazon enables the seller to request feedback from buyers. However, before requesting make sure that you are using the approved method. All you have to do is to follow these below mentioned simple steps
Using an Amazon system send an email to the buyer. Provide the “Feedback request” title as a subject.
On the packaging slip mention to a buyer that you are requesting their feedback.
Along with-it Amazon also provides the template to request feedback from the buyer. However, writing your own feedback request is highly recommended. This is because it is better to use your own convincing words instead of the same repetitive words. One important thing is that you should wait at least 5 days after sending a feedback request email to customers.
Amazon Feedback request templates:
Template 1:
When to send this email: It is right to
send it when the order is confirmed for delivery. We can say it is 2
days before when the buyer receives the order.
Hi {{Buyer First Name}},
I am {{Seller Name}} from {{Seller Brand}}. Thank you for choosing {{Product name}}. We have tried our best to ensure that our product meets your expectations.
We want to let you know. There are different ways through which you can utilize our product. I have attached the file {{File name}} that contains creative ideas about using the product.
This file will help you in getting the most out of the product. Meanwhile, you can track your order using this link {{Order link}}.
We will follow up with you shortly to ensure that everything is going smoothly with our product; if you have any concerns and queries, please contact us.
{{Contact Link}}
Sincerely,
{{Brand Name}}
Template 2:
When to send this email: If the buyer has a problem with your product, it is better first to contact them directly and try to fix it. By doing so, you can avoid the negative feedback the buyer leaves when they receive the product.
Hi {{Buyer First Name}},
This is {{Seller Name}}, Thank you for choosing {{Brand Name}}. We want to check if everything is OK with your order.
We want to clarify that you are 100% satisfied with our product. If you have any issue or problem-related to it, you can directly contact us, we will respond to you as soon as possible. We highly recommend doing this before leaving Amazon feedback as it can immediately solve most of its issues.
If you are happy with our product, please leave a review for us. We will be grateful.
Regards,
{{Brand Name}}
Template 3:
When to send this email: Customizing your template can cause a positive impact on the buyer, which ultimately leads to positive feedback. Ask this feedback from buyers after they have received the product.
Hi {{Brand Name}},
Thank you for purchasing our brand {{Brand Name}}. I hope everything is according to your exact requirements. We will be thankful if you can spare some time and provide us feedback about your buying experience. Did the product arrive on time? Is it how what you have expected?
This feedback will aid in my growth and improvement. It will also help another buyer to get information about the product that I am selling.
Thank you for your order. We hope you will shop again.
Warm regards,
{{Brand name}}
Conclusion:
We hope these templates provide you enough idea that you can easily create your template and save the templates featured here.
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