What is Courtesy Credit on Amazon? | Bizistech Guide

Did you ever get an email from Amazon containing the term “Amazon Courtesy Credit” and wondered what it is?

I have spent a lot of time understanding courtesy credits on Amazon, like how they work, how they can be used, and how to redeem them. In today’s article, “What is meant by courtesy credit on Amazon.” So, let’s dive into the guide:

What is Amazon Courtesy Credit?

Amazon Courtesy Credit is a special type of reward assigned by the platform (Amazon) on any specific action or to mitigate any damage. It has been seen that you get credits after you file some particular complaints.

Amazon Courtesy Credit is different, but most people confuse it with a gift card or promo code. 

Amazon gives courtesy credits to rectify the mistakes that are made. However, deciding whom to give courtesy credits is depends on Amazon’s internal policy.

How to get Courtesy Credit on Amazon?

Commonly there are three ways to get an Amazon courtesy credit balance:

Choose the Slow Shipping Method

One of the common ways to get courtesy credits is to choose the slow shipping method. If you are an Amazon Prime customer, you will get an option to choose one day, two days, or several days of shipping, known as “Free No-Rush Shipping.”

courtesy credit on amazon

As a reward of appreciation for choosing a slower delivery method, sometimes Amazon assigns you courtesy credits of $1.50 in a digital reward that you can use to purchase digital products like eBooks, videos, music, etc.

Mistake or delay in Shipping Process

The second way is if Amazon made any mistake in the shipping process and charged you an extra shipping fee, then instead of refunding that extra fee, Amazon will give you courtesy credits. Other common reasons are late delivery or delay in order processing. In order to get early shipping you can use usps priority mail service.

Filling a Dispute

The third and last way to get courtesy credits on Amazon is by filing a dispute. The common types of disputes are if you receive a broken or wrong item or never received any item, you need to file a dispute with Amazon.

Amazon will resolve a dispute and be issued a courtesy credit between $5 to $10. You will be notified by email.

How to use Amazon Courtesy Discount?

You can only use Amazon courtesy credits to purchase those products shipped and sold by Amazon.com. You cannot spend your courtesy credits on those products are listed on Amazon but shipped or sold by a third party.

Courtesy credits will be automatically applied at the checkout part. However, if you don’t wish to use courtesy credit, you can deselect it manually while choosing a payment option.

amazon courtesy discount

How to check your digital credits on Amazon?

Amazon does not make it clear anywhere how to check courtesy credits; however, only a link is provided through which you can check Amazon courtesy credit balance.

amazon courtesy credit balance

What are the Eligibility criteria to receive Courtesy Credit on Amazon?

To receive courtesy credit 

  • You should be the prime member
  • The item should be eligible for return
  • There should be a valid reason for returning the item



At the end of this article, I hope you better understand what Amazon courtesy credits are, how you can use them, and from where you can check them. If you still have any questions, feel free to ask. We will be happy to help you. Thank you.

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